Privacy Policy
Effective Date: February 18, 2025
Last Updated: February 20, 2025
- Introduction
Welcome to The Gas Sauna Company (“Company,” “we,” “our,” “us”). We value your privacy and are committed to protecting your personal information.
This policy applies to visitors from Canada, the United States, the European Union, and other jurisdictions. It is designed to comply with applicable privacy laws, including:
- Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
- United States: Federal and state privacy laws, including the California Consumer Privacy Act (CCPA)
- European Union: General Data Protection Regulation (GDPR)
This Privacy Policy outlines how we collect, use, and protect the information of visitors from Canada, the United States, the European Union, and other international jurisdictions who interact with our websites:
By accessing our websites, creating an account, or submitting personal information, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We collect the following types of information:
(a) Personal Information You Provide:
- Name, email address, phone number, and mailing address
- Account login credentials (if applicable)
- Payment and billing information (if applicable)
- Any other information you submit via our contact forms, request a quote forms, or email inquiries
(b) Automatically Collected Information:
- IP address, browser type, and device information
- Cookies and tracking technologies (see Section 6)
- Website activity, including pages visited and time spent on our site
(c) Information from Third Parties:
- We may receive information from payment processors, analytics providers, or marketing partners to enhance our services.
- How We Use Your Information
We use the information we collect to:
- Process orders and provide requested products/services
- Respond to inquiries and customer service requests
- Improve our website functionality and user experience
- Send promotional materials and marketing communications (with opt-out options)
- Comply with legal and regulatory requirements
- How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
- Service Providers: With third-party vendors who assist in website hosting, order fulfillment, payment processing, and customer service
- Legal Compliance: When required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, sale, or asset transfer, your data may be included as part of the transaction
- Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you request deletion of your data, we will comply, subject to legal and regulatory retention requirements. - Cookies and Tracking Technologies
Our websites use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may impact website functionality. - Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no online transmission is 100% secure. By using our websites, you acknowledge this risk. - Your Rights and Choices
Depending on your location, you may have the following rights:
- Access & Correction: Request access to your personal data and correct inaccuracies
- Opt-Out of Marketing: Unsubscribe from promotional emails
- Data Deletion: Request deletion of your data, subject to legal limitations
(a) Rights Under the General Data Protection Regulation (GDPR) (European Union Users) If you are located in the European Union (EU), you have the following rights under the GDPR:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure (Right to Be Forgotten): Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Limit how we process your personal data
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent for data processing
To exercise these rights, please contact us at Support@TheGasSaunaCompany.com
(b) Rights Under the California Consumer Privacy Act (CCPA) (California Residents) If you are a California resident, you have the following rights under the CCPA:
- Right to Know: Request details about the personal information we collect and how we use/share it
- Right to Delete: Request deletion of personal data, subject to exceptions
- Right to Opt-Out of Sale: We do not sell your data, but you have the right to opt out if we change our practices
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
California residents can submit a request by contacting us at Support@TheGasSaunaCompany.com
- Third-Party Links
Our websites may contain links to external sites. We are not responsible for the privacy practices of third-party websites. - Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such collection, we will take immediate steps to delete the information. - Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly. - International Data Transfers
If you are accessing our websites from outside Canada or the United States, your data may be transferred to and processed in these countries. We take necessary safeguards to ensure that your information is protected in accordance with applicable data protection laws, including standard contractual clauses where required. If you are in the European Union, we will ensure that such transfers are made in compliance with the GDPR, including the use of standard contractual clauses or other appropriate safeguards. - Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
The Gas Sauna Company
Email: Support@TheGasSaunaCompany.com
Phone: +1 (888) 651-4838
Mailing Address: PO Box 427, Bradford, ON, CANADA. L3Z 2A9
